The University of Danang has a clear process for employees to complain about benefits and salaries through the "Regulations on handling complaints and denunciations of UD" (published on https://pbgdpl.udn.vn/View.aspx?id=37344&tr=g7vn251249251250255248VBNBo).

Mechanism for receiving citizens: According to the Regulations on receiving citizens of UD, the President (or authorized Vice President) periodically receives citizens on the afternoon of the 1st and 3rd Thursdays of each month, ensuring that employees' rights to complain and make recommendations are heard and resolved promptly (published on https://pbgdpl.udn.vn/View.aspx?id=14494&tr=g7vn257249254252257252246254VBNBo).